Air Freight Services (FAA Certificate number N5CA865Y) is a certificated On-Demand / Commuter Air Carrier and holds Economic Authority issued by The Department of Transportation. All flights provided by Air Freight Services are conducted in accordance with 14 CFR Part 135 of the Federal Aviation Regulations

We have been in business since 2002 with our base of operations at Fort Lauderdale Executive Airport. We offer both private charters and scheduled service, as well as freight service, to numerous destinations in the Bahamas.

How to Apply for a Travel Health Visa to the Bahamas

Updated April 21, 2021:

• Effective May 1st, 2021 those travelling to The Bahamas from outside of the country will be exempt from a RT- PCR COVID-19 test IF they are fully vaccinated and have passed the two-week immunity period.
• Proof of full vaccination will be required
• All persons not fully vaccinated must obtain a negative COVID 19 RT-PCR (nasal swab) test taken no more than five (5) days prior to travel.  The day you take your test is considered “Day Zero”.
• Children 10 years old and younger are exempt from testing. However, you still must apply for a Travel Health Visa for them.
• All Travelers will be required to apply for a Bahamas Health Travel Visa at travel.gov.bs regardless of vaccination status.
• The Travel Health Visa fees are listed below.   The fees are inclusive of the Day 5 Rapid Antigen Test (when applicable) as well as mandatory Trip Interruption Health Insurance.

          $40 – Visitors Staying up to four nights and five days

          $40 – Citizens and Returning Residents

          $60 – Visitors staying more than four nights

          FREE – Children 10 and Under

• If Visitors stay beyond 4 nights and 5 days, a Rapid Antigen Test will be required.
• This test will be available in all Out Island Destinations (example: Staniel Cay Yacht Club will be offering the 5th day test to Hotel and Marina Guests, as well as travelers in the area).
• For the duration of the visit, Visitors will complete a daily online health questionnaire for symptom tracking purposes.
• The wearing of masks and social distancing guidelines remain in effect.

***If assistance is needed through the Health Visa process, please contact the Health Visa Compliance Team***
(242) 502-0829    healthvisa@bahamas.com

• All Travelers, two (2) years of age or older,  returning to the US
  from the Bahamas will be required to produce a negative Rapid Antigen
  Test no more than three days prior to travel, regardless of vaccination
  status.
• All Air Freight Services passengers are REQUIRED to upload their negative Rapid Antigen Test results 48 hours prior to their departure flight back to the US.  Passengers who do not provide this will be denied boarding.

• ***CLICK HERE TO UPLOAD YOUR TEST RESULTS TO RE-ENTER THE UNITED STATES.***

• The current Travel Health Visa is being updated to include your
  departure rapid antigen test, which can be obtained at numerous
  locations throughout the Bahamas.

We appreciate your patience as we navigate this fluid situation. All of us at Air Freight Services look forward to making your next Out Island experience the most memorable one yet!

• Day 5 Testing at Staniel Cay Yacht Club
• Updated Check-In Procedures at Air Freight Services
• Air Freight Services Travel Reschedule Form
• Travel Health Card Registration
• Video Tutorial – How to Apply for a Travel Health Visa to the Bahamas

• Synergy Diagnostic Laboratory  – Air Freight Services passengers are eligible for 15% off the cost of test, with results often available within 24 hours! Click HERE for more details.
• Instant Medical Care, Ft. Lauderdale
  954-200-6001 (call prior to confirm they have the RT PCR test available – results within one hour)

• LabDoctor, Ft. Lauderdale (can often return test results in 24 hours)
• COVID-19 PCR Testing at CVS
• COVID-19 PCR Testing at Walgreens
• Mail Order Testing
• Broward County Testing
• Miami Dade County Testing
• Monroe County Testing
• Palm Beach County Testing

Acceptance of these Terms and Conditions and payment in full are required to secure tickets. Reservations may be made directly online at our website, MakersAir.com, or by calling (954) 771-0330. Air Freight Services accepts American Express, MasterCard, and Visa. You will receive a confirmation itinerary via email for all tickets and charters.

Please note that all tickets are non-refundable. No changes can be made to your ticket once you are within 8 hours of departure time. Should your travel plans change, please complete a Air Freight Services Travel Reschedule Form. Change fees will apply as follows:

• No change fee for changes made at least 14 days prior to departure
• $75 per passenger for changes made 8 to 13 days prior to departure
• $100 per passenger for changes made 2 to 7 days prior to departure
• $150 per passenger for changes made up to 8 hours prior to departure.
• If changes made inside of 8 hours of departure, customer forfeits ticket

• Bahamas Travel Requirements FAQs
• Bahamas Ministry of Health Website
• Bahamas COVID-19 Webpage

This Agreement sets forth the terms and conditions under which Nealco Air Charters Services, Inc. d.b.a. Air Freight Services with offices at 2331 NW 55th Court, Hangar 19, Fort Lauderdale, FL 33309, (henceforth “Operator”, “us”, “we”) in return for payment in the amount indicated as the total cost for airfare, agrees to provide you (“Passenger”, “you”, “your”) with air transportation services.

By purchasing your Air Freight Services ticket, you acknowledge your agreement to these Terms and Conditions.

1. RESPONSIBILITY:Operator provides air transportation services only and is therefore responsible only for the Passenger’s flight. The Operator does not offer or provide any other services. Please note: Exposure to COVID-19 or other illnesses is an inherent risk in any public location where people are present. While Air Freight Services conducts extensive health and safety protocols, we cannot guarantee you will not be exposed during your travel. If you purchase other services (hotel, rental car, etc.) in connection with your flight, those other services are the responsibility of the provider of those services and/or their agent(s). Neither Operator, nor its agents, servants, employees, management, owners or your travel agent, assumes any responsibility for any claim, cause of action, injuries, losses or damages arising from the acts or omissions of any third-parties involved with your flight, or quarantine, disturbances, government restrictions or regulations, damage, delay of baggage or other property, inconvenience, loss of enjoyment, loss of pay, disappointment, mechanical breakdown, government actions, strike, lockouts, war, terrorism, weather, acts of God, force majeure, or other factors of causes beyond our control.
2. INSURANCE: The Operator recommends trip cancellation, health, and accident insurance. This important protection can save you money if you are forced to cancel or alter your trip. As indicated herein (Section 5, “Itinerary Changes and Cancelations”), all tickets are non-refundable. We strongly encourage all passengers to contact a reputable travel insurance agency to protect their travel investment.
3. AIR CARRIERS AND AIRCRAFT:The Passenger is flying on a flight operated by Nealco Air Charter Services, Inc. d.b.a Air Freight Services, a Certificated On-Demand and Commuter Air Carrier holding economic authority from The Department of Transportation and operating under 14 CFR Part 135 (FAA Certificate # N5CA865Y). All Freights operated by Air Freight Services will be performed using a Cessna Grand Caravan (208-B) aircraft with 9 passenger seats. However, the operator, at its sole discretion, reserves the right to change the aircraft type or capacity, or the air carrier performing a given flight. The Passenger is not guaranteed a particular plane or non-stop service. If a substitution of aircraft becomes necessary, Air Freight Services will make best efforts to provide substitute service at comparable departure times, subject to operational constraints. No refunds or compensation will be given for such substitutions or changes. Air Freight Services is not responsible for costs incurred by the Passenger (hotel, missed connections, etc.) due to any delays because of weather, mechanical issues, customs and immigration delays, and any other reason beyond our reasonable control. Trip Insurance will protect against such events and is available via numerous third parties if desired.

The origin and destination cities for each flight leg, the dates and times of the outbound and return flights, and the amount and terms for payment will be printed on the ticket.

4. Airfare:The airfare amount quoted to Passenger includes air transportation and all applicable taxes, government imposed user fees, and any other applicable fees for the itinerary booked with Air Freight Services. This price varies based on destination and other factors, however the total and complete price will be the price printed on your ticket and approved by you prior to making payment. Passenger is responsible for all incidental expenses (including excess baggage charges detailed below). No refund will be made for services included in the ticket price which Passenger chooses not to use.
5. RESERVATIONS AND PAYMENT:Full payment and acceptance of this Agreement are required to secure tickets. Reservations may be made directly online at our website www.MakersAir.com or by calling (954) 771-0330. Passenger has a right to request a copy of this Agreement prior to making payment. For bookings made by calling (954) 771-0330 or via our website, Air Freight Services accepts American Express, MasterCard, Visa, and Discover.
6. ITINERARY CHANGES AND CANCELLATIONS:The right to a refund if the Passenger changes or cancels a reservation is limited. ALL PAYMENTS (i.e. “Tickets”) ARE NON-REFUNDABLE. Reservations may be changed or cancelled up to 8 hours prior to departure with a change fee.   Change fees are as follows:

• No change fee for changes made 14 days prior to departure
• $75 per passenger for changes made 8 to 13 days prior to departure
• $100 per passenger for changes made 2 to 7 days prior to departure
• $150 per passenger for changes made up to 8 hours prior to departure.
• If changes made within 8 hours of departure, customer forfeits ticket.

The particular flight or flights will then be flagged in our system and credit must be used within 12 months of the date of cancellation. The net amount of the credit will remain in escrow until it is either used or expires. Upon expiration (12 months), all monies are forfeited by the Passenger. Extensions beyond one year are not possible. Passengers who do not notify Air Freight Services at least 8 hours in advance of their cancellation or change request for a future flight voucher forfeit their right to credit for future travel. Changes and cancellations can only be made by emailing info@smmbrainstorming.com or completing a Travel Reschedule Form. The time stamp on your email or submission form to us must reflect the 24-hour cutoff or no credit will be preserved. All changes must be submitted via the above two choices: a voice message left to this effect is not sufficient. No credit will be issued for a cancellation or schedule change made within 24 hours of departure time. In this instance, the entire airfare price is forfeited.

7. FREE BAGGAGE ALLOWANCE AND BAGGAGE POLICIES:Each ticketed passenger may check up to 40 lbs. of baggage, inclusive of personal items such as handbags, laptop bags, etc. Anything over 40 lbs. will be charged an Excess Baggage Fee of $1.75 per pound and it is not guaranteed to make your flight. Please note that excess baggage can be accepted on a space-available basis only, as determined by Air Freight Services on the date of travel. If you anticipate having an excess weight of 40 lbs. per person, please contact Freight@smmbrainstorming.comso we may speak with you about your options. It is important to note that any items that fly unaccompanied (including passenger excess luggage and guaranteed cargo delivery) are subject to duty and must have receipts and invoices attached. You are responsible for the payment of duty. Any applicable Excess Baggage Fees are required to be paid at check-in, prior to boarding the plane. All checked and carry-on baggage must have outside baggage tags for identification.
8. PETS:Air Freight Services will transport a pet at a minimum fee of $35 or $2.00 per pound, whichever is greater. Pet must remain confined to an FAA-approved carrier for the duration of the flight. The passenger may provide their own crate or rent one from Air Freight Services for a fee of $25 each way. All pets must obtain a permit from the Department of Agriculture in the Bahamas before entering the Bahamas. Their phone number is 242-325-7502 or 7509. This process can take up to two weeks so please plan appropriately. To re-enter the United States, pet owners are required to provide a current rabies vaccination. Verification of documentation will be required prior to boarding the aircraft.
9. LIMITATION ON LIABILITY FOR BAGGAGE:Air Freight Services assumes NO LIABILITY for any items left by a Passenger in the passenger compartment of the aircraft. Air Freight Services is not liable under any circumstance for loss or damage to money, jewelry, collector’s items, silverware, furs, artistic items such as paintings, clocks and watches, negotiable papers or securities, business documents, eyeglasses, cameras, electronic or computer equipment, photographic equipment, medications, mechanical, recreational, or sporting equipment, items made of paper, perishable items, x-ray items and other light-sensitive materials; toys, infant seats, strollers or other similar valuable items included in a Passenger’s checked or unchecked baggage with or without knowledge of the carrier. Air Freight Services is not responsible for damage to luggage arising from normal wear and tear of ordinary handling, including scratches, scuffs, puncture, stains, and marks. Air Freight Services assumes no liability whatsoever for damaged or loss of baggage.
10. AIRPORT CHECK-IN: All Passengers must check-in for a flight no later than 60 minutes prior to the scheduled departure time.Passengers will not receive refunds for missed flights. All passengers must have a valid Passport in their possession upon check-in. Freights close 20 minutes prior to the scheduled departure time and passengers who show up after this deadline forfeit their seat. No refunds or credit is given in the instance where a passenger shows up after the 20-minute cutoff and cannot board the flight. This is considered a “no show” and no refunds will be given.
11. TRAVEL DOCUMENTS:All Passengers must have a valid passport to travel to and from the United States. WITHOUT THIS IDENTIFICATION, YOU WILL BE DENIED BOARDING AND WILL NOT BE GIVEN A REFUND. A driver’s license and birth certificate are no longer sufficient for traveling to and from the Bahamas. Citizens of non-US countries may have additional entry requirements for both the US and the Bahamas. The Passenger is responsible to determine and obtain proper travel documentation such as visas, passports, and notarized authorizations. For more information on U.S. entry requirements, please visit www.travel.state.gov or www.dhs.gov. Please consult the Consulate of the Passenger’s international destination for further information on their entry requirements. For all destinations, infants and children traveling without both parents must have a notarized letter from the parent(s) not traveling, a death certificate, or the original court document specifying sole custody. No refunds will be made if improper documentation results in denied boarding or entry. For all Air Freight Services flights, a government-issued Passport is mandatory for all persons.
12. CUSTOMER SERVICE:Air Freight Services is committed to quality service. In the unlikely event that you have cause for dissatisfaction during your flight, please call 954-906-9593to discuss the issue with a Customer Service Representative.
13. GENERAL:The rights and remedies made available under this Agreement are in addition to any of the rights and remedies available under Florida law. Further, in the interest of clarity and for the avoidance of any doubt, the Passenger agrees that all rights, remedies, and privileges available to Air Freight Services under this Agreement shall also apply to and act for the benefit of our owners, agents, servants, employees, officers, directors, representatives, contractors, or other third party service providers that Air Freight Services may retain or engage to provide services on behalf of Air Freight Services under this Agreement. The acceptance of a refund, or alternative travel arrangements, as provided for in this Agreement shall constitute a full and final settlement and release of all other claims or remedies against Air Freight Services. By executing this Agreement, the Passenger specifically acknowledges and consents to all conditions set forth herein. This Agreement contains the entire agreement between the parties and completely supersedes any prior arrangements or representations of Air Freight Services, verbal or in writing. This Agreement can only be amended in writing and must be signed by both parties. Any oral representations or modifications shall have no force or effect. Florida state law shall govern this Agreement. Any claim against Air Freight Services must be presented in writing within ten days of the date of the Passenger’s return flight. Air Freight Services is not liable for any claims presented after ten-day period.
14. HAZARDOUS MATERIALS: With the acceptance of this agreement, the passenger acknowledges that they have been informed about the requirements for the transport of items being classified as “Hazardous Materials” as well as exceptions and exemptions as outlined in various publications, including 49 CFR 175.10 and/or a descriptive publication by the FAA such as are published for all kinds of Lithium batteries. These publications may not always represent the latest status; it is therefore suggested that the passenger contact Air Freight Services for any kind of question in relation to passenger obligations and Hazardous Materials in checked or carry-on luggage and/or cargo/freight. If – during the course of a random inspection – non-compliant items are discovered, these items will be withdrawn from air transportation until they are made compliant with regulations. Once withdrawn, the passenger has the option to not ship these items or to have them processed into a compliant form with corresponding charges to the passenger.

Bahamian Law allows Duty Free (into the Bahamas):

$100 total of duty-free items to visitors

• 1 qt. of liquor OR 1 qt. of wine OR 1 6-pack of beer
• 200 cigarettes OR 50 cigars
• NO FRUITS OR VEGETABLES

U.S. Customs Allowance (into the U.S):

• Conch/Fish: 10 lbs. per person
• Lobster: 6 per person (MUST be more than 6 inches in length)
• NO MEATS, FRUITS, OR VEGETABLES

Yes, a minor can travel unaccompanied as long as they have a notarized permission letter with both parents signatures on it. Additionally, a copy of this notarized letter must be emailed to our Reservations team at least 24 hours in advance at info@smmbrainstorming.com.

Each ticketed passenger (with the exception of lap babies) may check up to 40 lbs. of baggage at no charge. Anything over 40 lbs will be charged an Excess Baggage Fee of $1.75 per pound and is not guaranteed to make the flight, unless a Guaranteed Cargo Delivery block was purchased at least 24 hours in advance. Please see next question below for further details regarding excess baggage.

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Pets are welcome to fly with us as long as we are notified AT THE TIME OF BOOKING and all other rules and regulations are followed. Due to regulations, you must call the office, prior to booking your flight, at 954-906-9593 to confirm that there is space available on your flight for your pet. Minimum pet fee is $35 or $2.00 per pound, whichever is greater. The “per pound” pet charge will include the weight of the crate or “carrier”. Pet must remain confined to an FAA-approved carrier for the duration of the flight. Please note that while in our lobby, all pets must remain in their crate or on their leash.

If you are traveling aboard our private charter aircraft (N633AH), only one pet up to 10 lbs is allowed and must remain confined to an FAA-approved carrier for the duration of the flight.

Upon your return to the U.S., the aircraft will taxi immediately to the U.S. Customs and Border Patrol offices at 5301 East Perimeter Road, Fort Lauderdale, Florida 33309. All items must be removed from the aircraft and each passenger is responsible for his/her own bags. Please stay with your pilot during this process and do not leave the building until instructed to do so. PLEASE NOTE: No mobile phone use is allowed for phone calls or texting while you are in the Customs building.

On all scheduled service fares, the price on your itinerary includes all applicable taxes and fees. However, extra baggage charges, if applicable, are NOT included in this price. On private charters, certain landing fees, customs overtime fees, etc. may not be included in the quoted price. This will depend on the specific charter details (time, destination, etc.) which will be explained by our Charter Coordinator to you.

Each passenger is allowed 40 lbs of baggage at no charge. Anything over 40 lbs will be charged an excess baggage weight fee of $1.75 per pound and is NOT guaranteed to make your flight.   The only way to guarantee excess baggage to make your flight is if a Guaranteed Cargo Delivery block is purchased at least 24 hours in advance.  It is important to note that any items that fly unaccompanied (including passenger excess luggage and guaranteed cargo delivery) are subject to duty and must have receipts and invoices attached. You are responsible for the payment of that duty.

There are many options for transportation to our hanger – car service, rental cars, Uber, Lyft, and taxis. Please feel free to contact our Reservations team should you desire further information.

All passengers must arrive and check-in NO LATER than 60 minutes prior to the scheduled departure time.

Air Freight Services provides complimentary valet services for our passengers. Simply pull into the Air Freight Services lot and one of our friendly valet attendants will assist you. Self-parking is not available. Air Freight Services is not responsible for vehicles or their contents. Please note long term parking is no longer available.

Air Freight Services is located at 2331 NW 55th Court, Hangar 19, Fort Lauderdale, FL 33309 at Fort Lauderdale Executive Airport.

Approximate drive time to Fort Lauderdale International Airport (FLL) – 20 minutes.

Approximate drive time to Miami International Airport (MIA) – 35-45 minutes.

Approximate drive time to Palm Beach International Airport (PBI) – 35-45 minutes

From I-95: Take the Commercial Blvd exit (#32) and head west approximately 2 miles to NW 21st avenue. Make a right turn on NW 21st avenue and follow the road about three quarters of a mile.

From the Turnpike: Take the Commercial Blvd exit (#62) and head east approximately 3 miles to NW 21st avenue. Make a left turn on NW 21st avenue and follow the road about three quarters of a mile.

We are located on the right-hand side of the road in hangar #19. You will see a sign above the bay door that says Air Freight Services. The office and lobby are located on the left side of the building.  Air Freight Services provides complimentary valet parking for our passengers.